At Keyla Rodriguez Deals, we value our customers and strive to provide high-quality home decor products. If you are not completely satisfied with your purchase, we offer a flexible refund and return policy to ensure a smooth shopping experience.

If you have any questions or concerns regarding returns and refunds, please contact us at support@keylarodruguezdeals.website 

1. Eligibility for Returns

We accept returns under the following conditions:
✅ The item must be unused, in its original condition, and in the original packaging.
✅ The return request must be made within 14 days of receiving the product.
✅ A valid proof of purchase (order confirmation or receipt) is required.

⛔ Non-Returnable Items:

  • Custom-made or personalized products
  • Items purchased on final sale or clearance
  • Damaged items due to customer mishandling

2. How to Initiate a Return

To request a return, follow these steps:
1️⃣ Email us at support@keylarodruguezdeals.website  with your order number and reason for return.
2️⃣ Our team will review your request and provide return instructions.
3️⃣ Ship the item back to the provided return address.
4️⃣ Once we receive and inspect the item, we will process your refund or replacement.

3. Refund Policy

💰 Refund Processing Time: Once your return is approved, refunds are processed within 7-10 business days back to your original payment method.

💳 Partial Refunds: In some cases, a partial refund may be granted (e.g., items not returned in original condition).

🚫 Refunds Will NOT Be Issued If:

  • The product is returned damaged or incomplete.
  • The return request is made after 14 days of delivery.
  • The item was marked non-refundable at the time of purchase.

4. Exchange Policy

If you received a damaged, defective, or incorrect item, we offer free exchanges. Contact us within 7 days of receiving your order, and we will arrange a replacement at no extra cost.

5. Shipping Costs for Returns

🚚 Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item sent).
📦 We recommend using a trackable shipping service to ensure successful delivery.

6. Late or Missing Refunds

If you haven’t received your refund yet:
🔹 Check your bank account or payment method.
🔹 Contact your credit card company—it may take some time before your refund is officially processed.
🔹 If the issue persists, email us at support@keylarodruguezdeals.website for assistance.

7. Contact Us

If you have any questions regarding our refund and return policy, feel free to reach out:
📧 Email: support@keylarodruguezdeals.website We appreciate your trust in Keyla Rodriguez Deals and look forward to serving you again!